This Learner Guide explains how to identify situations in which personal work performance may be improved and, from there, how to establish research objectives and plan information gathering activities. It outlines the process of gathering information using a systematic approach and how to establish its relevance. The material then explains how to analyse information and document findings, before describing how to use the information in practice.

Resources available

Learner Guide
• Mapped to Units of Competency
• Workplace Examples
• Practice Tasks
• Topic Summaries
• Learning Checkpoints

Assessment Support Pack
For the student:
• Practice Assessment Workbook
• Final Assessment Workbook
• Supporting documents
For the assessor:
• Introduction Manual
• Practice Assessments and Marking Guide
• Final Assessment and Marking Guide
• Talk with Others discussion topics
• Observation*
• Third Party Report*
• Competency Mapping
• PowerPoint Slides
• Delivery Plans

PowerPoint Slides are also available separately per unit of competency. Contact your Account Manager for more information.

*where the Unit of Competency requires an Observation be undertaken

Learner guides

• Product Code: GECPOL003
• ISBN: 978-1-922466-00-6

Support resources

• Product Code: GECPOL003SP
• ISBN: 978-1-922466-02-0